I took a screenshot, saved it as a png, and tried to attach it as a file to the email (not just a copy/paste into the body content). I can recreate the same behavior on an original new email by simply pasting an image from clipboard into the email.Īnother thing to note is that with these messed up profiles, you can't attach a file to send either. Now that that email has an image on it, you cannot reply to it. However, when an email hits our Exchange server, it gets a signature applied to it from Exclaimer Signature Manager that includes our company logo. So, I could have that user send a test email to themselves and it would work. So, their new original emails were working because there was just text in them. What seems to matter is if the email has any graphical or file content. It seems to not matter so much that it's a new email or a reply.
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